When you want customers to reply quickly, including a return envelope is essential. But should you choose a Business Reply Envelope (BRE) or a Courtesy Reply Envelope (CRE)? The difference comes down to who pays for postage, whether you need a USPS permit, and how you expect customers to respond. Let’s compare both so you can select the right option for your mailing campaign.
Should you use Business Reply Envelopes (BRE) or Courtesy Reply Envelopes (CRE)? Learn the differences in cost, permits, postage, and best uses, so you can choose the right envelope option for you.
| Feature | Business Reply Envelopes | Courtesy Reply Envelopes |
|---|---|---|
| Postage Paid By | Sender (business) | Recipient (customer) |
| USPS Permit | Required | Not required |
| Cost Control | Pay only when returned; higher per-piece rate | No per-piece postage; recipient applies stamp |
| Ease for Customer | No stamp needed; higher response | Stamp required; slightly lower response |
| Best Uses | Donations, orders, legal/medical, payments | Invoices, surveys, renewals, RSVPs |
| Design Rules | Strict USPS layout with barcode/FIM | Flexible formatting |
Choose Business Reply Envelopes (BRE):
If you want to maximize response rates, or you’re mailing to a large, broad audience (where asking them to use their own postage could reduce replies).
Common for donation appeals, subscription renewals, utility payments, and legal/medical responses.
Choose Courtesy Reply Envelopes (CRE):
If you’re mailing to an engaged audience that’s already motivated to respond, or you want to avoid permit and per-piece postage costs.
Common for billing invoices, member renewals, event RSVPs, and nonprofit donations where supporters don’t mind affixing a stamp.
Use BRE when you can’t risk losing replies due to postage.
Use CRE when cost control is most important and the audience is likely to respond anyway.
Whether you need Business Reply Envelopes or Courtesy Reply Envelopes, Easy Envelopes can help you design and print compliant, professional reply mail. Easy Envelopes will make it easy and do all of the work for you. Call 612.867.2121 or email doug@easyenvelopes.com to get expert advice, samples, and quotes.