The post office was a disaster, hard to navigate the process... Doug was a major help. He not only helped us apply for a BRM permit, he did the artwork for the return envelope and we got them within a week! Can't recommend him enough!
As a small business, we really dug through every possible option for BRM envelopes... and Easy Envelopes ended up being the best option. Seriously. I never leave reviews like this, but I really thought it was necessary, in case anyone was on the fence about ordering just because this isn't a "big name" company or some widely recognized flyer spot.
So first things first... these envelopes themselves are SUPER high quality and extremely durable. My business sends them out (in a polymailer bag BTW! Not even a box!!) to customers who are then required to use it to ship paperwork back to us, and it completely withstands that time spent in travel and transit both ways. We've never had a quality issue with the envelopes in terms of printing, structure, or weight. Have never had any postage issues. The envelopes are a bright white and are never dingy. They ship them to us in neat, organized boxes, which makes them super easy to store in our office too. Seriously. These are awesome.
And as for the quality of customer service at Easy Envelopes... they are SO wonderful! Doug is who I speak to and he's literally saved my butt so many times over the last few years. Whenever we're in a pinch or it's crunch time, he ALWAYS pulls through and helps me out. He's seriously a lifesaver -- and so kind and so polite every time we speak too!
So... in short, if you're still "shopping around" or unsure of whether this seems like a reliable company to work with, I really hope you read this review! You won't regret it. :)
P.S. I promise I was not paid for this review haha. I just think it's super important to pay it forward, considering they've done so much for us. We're a small business, and the customer service here had absolutely no reason to give us special treatment... but they've still gone above and beyond every single time. They treat everyone like a VIP or family. It's so admirable. This level of customer service is rare to find nowadays.
P.P.S. Doug, if you're reading this, I hope Easy Envelopes will continue to grow and grow! Easy Envelopes totally deserves it. Looking forward to continuing to give you our business in the future! Haha!